Hey all,
I am a senior in high school who has done FRC since my sophomore year. Today, I was trying to install the 2020 FRC Game Tools, when I ran into a problem that I can't find anywhere online. Here is the guide I was using to try to install. I pressed download on this page. I followed the installation steps, and the game tools began installing.
However, about 3/4 of the way through, the installation just... stopped. It gave me this error message:
(if the picture doesn't work for some reason it says:
There was a problem executing your request.
An error occurred while installing a package: ni-usblan (19.0.0.49153-0+f1)
Please check your Internet connection and try again.)
So, of course, I click on Try Again. Same thing. This time I turn my wifi off and back on again. Same thing. Then I restart my router. Same thing. I restart my computer. Same thing. I try the offline installer. Same thing. I looked up the error message online several times and followed a number of different instructions. My last resort was deleting EVERYTHING off of my computer with "National Instruments" and then trying to reinstall cleanly. Same. Error.
It did install a bunch of different files from that package. The two it has been hung up on this whole time are:
FRC Game Tools 2020
NI PXI Platform Services Runtime 19.0.0
After I deleted all of my National Instruments files, the NI PXI moved from an "upgrade" to an "install" with FRC Game Tools. It didn't help anything.
I verified my wifi connection with this device as well as a few others. I think it was functioning properly. I DID have an OLD version of this stuff (2019) on this laptop. I know that this laptop is compatible with the 2019 version of everything because it worked.
I'm not familiar with this community but I hope this post was helpful, and thank you if you spent time reading this! I hope I'm not doing something stupid or missing something terribly obvious!
Honestly, if I can't fix this soon, I think I'll just use the 2019 stuff. 😕